Do they slip or slide in the hair?
We use the highest quality magnets to ensure your hair extensions stay put regardless of what the day brings. You can brush and style your hair with them in.
Can you cut and color them?
Our hair is made of 100% Remy human hair and can be treated as such. We for sure recommend having the hair treated by a professional with experience in cutting and coloring extensions to ensure the best result with minimal damage.
Are they heavy?
As with any extensions, you will slightly feel them in your hair. However, our extensions are not heavy and won’t pull on your hair if placed correctly (check out our How To for tips and tricks!). Depending on the thickness of your natural hair and the look you desire to create, you can wear as many or as little of the pieces as you’d like.
Can I wear them in a high ponytail?
Yes! In fact, that’s one of our favorite ways to style them and something that sets Magnetic Hair Design extensions apart from many other brands. They fold up with the hair to create the high pony (or any other look). Based on the thickness of your hair you may only need to use part of your set to achieve a great high ponytail. Simply place the extensions in your hair the direction you want them to lay for your ponytail.
What’s the best way to match my hair color to an extension set?
We want you to feel confident that your purchase will match your hair. If you are unsure of what color would best match, send us a picture or two of your hair in natural light (preferably facing the sun) to email@example.com and we will provide you with the best recommendation within 24 hours. If need be, we will schedule a FaceTime call.
What's the exchange or return policy?
After opening the magnetic lid to our box you will notice two sections... on the left will be a 1" magnetic set that you will first pull out to make sure the color matches your hair. If your hair matches, precede to open the sealed box on the right with the rest of the extension set and enjoy! If your hair doesn't match or you want to return the extensions, DO NOT break the seals on the box on the right. At that point send us an email to firstname.lastname@example.org and we will send you further instructions. If you break the seal on the box on the right we cannot exchange or return the extensions.
However if you have questions or concerns with the hair extensions, please contact us at email@example.com and we will do our best to address the situation.
For further questions or comments, reach us anytime at firstname.lastname@example.org. We respond to all inquiries within 24 hours.